Tuesday, December 21, 2010

I Never Thought I would Be Quoting Ochocinco

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Don't get me wrong, I have seen him slide down the field like butter. I have seen a ball go perfectly in his hands as he jumps, what seems like 20 feet, in the air. I did and still do respect him as a football player. Yep, I like football and Mario Bros.

Recently I read this Quote Ocho wrote. "I don't know the key to success but I know the key to failure is trying to please everybody else".

I think he does try his best every time he hits the field, he doesn't want to be a bad player.

I read his quote today after I had received an email from a person that doesn't like my "marinara" sauce. Wow did it sting. Here are her actual words, Your "marinara sauce" tastes like you added a sprinkle of garlic powder and maybe a touch of oregano to generic tomato soup.

I take great pride in our sauce and selling about 20 gallons a week of it says customers love it. The same guy has been making it for a few years and it is the same recipe that has been used at Arnold's for 30 years. In the same pot. The pot even has a name, Big Wally. Some weeks we make more but just taking 20 gallons a week for 30 years comes to the total of 37,440 gallons of sauce (if I added correctly).

In my 20 something years at Arnold's this is the first complaint I have ever heard from someone for not liking our sauce. So take that 37,440 gallons and deduce it down to single orders and you get even greater odds.

So someone doesn't like it. I get that, and I understand not everyone likes everything. What I don't get is why someone would want to just totally insult someone by making a comment like that. As our society becomes more of a "social media society" are we not going to have rules about tack? Did our moms not teach us how to be nice and kind? Next time you write something take into consideration real people are going to be effected. Don't use words as gross and terrible. Those are powerful words that hurt our business and our personal feelings because of your personal preference. To me gross means you stepped in dog poo, really, that's powerful.

I try my best. Everyday I try my best to make every customer happy. Sometimes I am going to fall short, just because you can't please everyone. When I don't, I always try to make it right. It's the trying to make it right that really matters. So, next time you don't like my sauce or you want a bigger tea pot or your french fries are cold let me or one of the managers know. We will make it right. My managers are my loved ones that share the love for Arnold's.

Thanks Ocho for inspiring me today! And thanks for winning that game yesterday!

Sunday, December 12, 2010

New Years Eve 2010

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It is hard to think about New Years Eve when you are so deep in Holiday cheer. Every year I say I am going to figure NYE out before December. Well, I had figured it out and was trying my best to come up with a more than fancy NYE menu where I could get the most bang for my buck. NYE does only happen once a year and this one is big! At midnight the date will read 2011. Subtract 1861 (the year we opened) and you get 150. 150 years, my gosh that's old. I am honored every day to own Arnold's Bar and Grill. Okay, I divert, more about the age in another post. So trying and trying to out do ourselves I have decide to just be us. So this year, we will have our regular menu and a few specials I cannot live without on NYE. Shrimp Cocktail, Prime Rib, Pork and Kraut, etc. All priced without the big price tag. I might suggest a reservation, I think we will be busy (513-421-6234). Music will be in the courtyard (heated and covered) starting at 9 and there is a 10.00 charge for the music that will include champagne, coffee and beignets at Midnight, plus party favors and hats. Music is by the awesome local group "Hickory Robot"

Wednesday, December 8, 2010

Dinner at Arnold's + The Nutcracker

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Time Wednesday, December 22 at 5:00pm - December 23 at 5:00pm

Location Arnold's Bar and Grill and The Aronoff Center

Two of Cincinnati's favorite Holiday pastimes join up for the "Dinner at Arnold's + The Nutcracker" Dinner Package. On Friday Dec 22nd and Saturday 23rd get a Circle Loge ticket to Frisch's "The Nutcracker" and a three course prix fixe dinner at Arnold's (menu details coming soon) for just $40. The price of a ticket alone is $45, so it's like saving $5 on your ticket and getting a free dinner. That is a saving of over 50%. This is an all inclusive package so it includes everything, dinner, tip, and a ticket to the show. This really is the best deal in town. Happy Holidays from The Cincinnati Ballet and Arnold's Bar and Grill

Go to cincinnatiballet.com or call 513-621-5282 for tickets

Friday, December 3, 2010

"Bowser Is Toast"

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That was the post made by Chris at 3am on Facebook. There has been an unoffical race to the finish. Him and his girlfriend are well aware Bret and I have conquered level 8 and the wonderful world of 9 has opened. They still have a chance (not really). World 9 is hard as Chris and Bethany will soon see. Oh but they have the book! No book for us and only one internet cheat (world 8, level 7 entrance).

Yes, I admit, we are Mario Bros. junkies.

Thursday, December 2, 2010

City Beat's Review of "Every Christmas Story Ever Told"

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Every Christmas Story Ever Told (Review)
Wild and crazy time in the Arnold's courtyard
By Mark Sterner
. . Critic's Pick

Arnold’s Bar and Grill, Cincinnati’s oldest tavern, is the cozy and congenial setting for Cincinnati Shakespeare Company’s rendition of Every Christmas Story Ever Told. But if you're looking for a traditional holiday entertainment, be forewarned: This performance has more in common with wild and crazy sketch comedy than it does with a performance of a full-length Christmas play.

Three actors perform novel interpretations of familiar Christmas tales. Oh, and there is a drunken Santa Claus (Billy Chace) who wanders about welcoming the crowd, operating the sound system in front of the stage and occasionally commenting on the stage action, usually by topping everybody else.

Diminutive Sara Clark has an outsize presence, established at the beginning with a very precise mime to A Christmas Carol. She also has a richly timbered voice; unfortunately it often falls into a repetitive speech pattern. Nick Rose is at his convivial best, displaying keen-edged timing and stalwart determination to overcome whatever odds he might be facing. (His character also drinks a bit.)

This kind of freewheeling comedy is Justin McCombs’ m├ętier. He shakes, he shimmies, he gyrates his body as he plays various characters with appropriate facial grimaces to match. He doesn’t have that grandstanding quality you might expect with sketch comedy. However, he shares a very plastic, inventive instrument with both the material and the audience. McCombs plays as a gay character — the flashing green-nosed reindeer Gustav, mocked as “different” by the other reindeer — but he plays it humbly rather than lapsing into a broad stereotype.

The play doesn’t actually include every Christmas story ever told, just the most generic ones (besides Dickens’ story of Scrooge, there are versions of “How the Grinch Stole Christmas,” “Rudolph the Red-nosed Reindeer,” “Frosty the Snowman,” and “A Charlie Brown Christmas”). But playwrights Michael Carleton, John Fitzgerald and Jim Alvarez manage to pack a lot of humor into the lines, redoubled by director Jeremy Dubin’s gift for devising hilarious physical comedy and the actors’ ability to carry this off seamlessly.

If you prefer a holiday play with a traditional full-script story, there are plenty of fine ones to be found around Cincinnati this time of year. But if you enjoy antic sketch comedy with lots of physical farce and satirical wit, not to mention more than a dash of timely irreverence, then Every Christmas Story Ever Told is for you.

I sat against the side wall the night I was there with a view of the audience and the stage. The vast majority of patrons were smiling or laughing throughout the performance. That’s probably a more telling verdict than any critic can give.